Job Details

Description

Position Summary

The Assistant Director of Hotel Sales supports the Director of Sales in driving revenue growth and managing the sales team. This role focuses on executing sales strategies, building client relationships, and achieving revenue goals for group, transient, and catering sales. The Assistant Director also plays a key role in mentoring the sales team and ensuring the effective implementation of marketing and sales initiatives.

Essential Duties and Responsibilities

Sales Leadership and Strategy Execution

• Assist in developing and executing the hotel's overall sales and marketing strategies to maximize revenue and market share.
• Identify and target key market segments to achieve business objectives.
• Collaborate with the Director of Sales to create and implement sales plans, promotions, and initiatives.
• Monitor sales performance and provide regular updates to the Director of Sales, General Manager, and other stakeholders.

Client Relationship Management

• Build and maintain strong relationships with existing and potential clients to drive repeat business and secure new accounts.
• Participate in client meetings, site visits, and sales presentations.
• Negotiate contracts and agreements to ensure favorable terms for the hotel while meeting client needs.

Team Supervision and Development

• Provide support and guidance to the sales team, assisting with training, goal setting, and performance evaluation.
• Act as a mentor to junior sales team members, fostering a collaborative and results-driven environment.
• Step into leadership responsibilities in the Director of Sales' absence.

Market Analysis and Reporting

• Conduct market research to identify trends, competitor performance, and new business opportunities.
• Analyze sales data to evaluate performance and recommend adjustments to strategies as needed.
• Prepare detailed reports and presentations for leadership, highlighting sales achievements and opportunities for improvement.

Collaboration and Coordination

• Work closely with other departments, including Revenue Management, Operations, and Catering, to ensure alignment on business objectives.
• Partner with the marketing team to create promotional materials and campaigns that support sales efforts.
• Assist with planning and executing special events, trade shows, and industry functions to enhance the hotel's visibility.

Qualifications

Qualifications and Skills

Education and Experience

• Bachelor's degree in Hospitality Management, Business, Marketing, or a related field; equivalent experience may be considered.
• Minimum of 3-5 years of experience in hotel sales, with a proven track record of achieving sales goals.
• Previous supervisory or team leadership experience preferred.

Skills and Competencies

• Strong understanding of sales principles, hotel operations, and revenue management.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain professional relationships with clients, colleagues, and stakeholders.
• Proficiency in sales and marketing tools, including CRM systems, property management systems, and Microsoft Office Suite.

Personal Attributes

• Highly organized with strong attention to detail.
• Self-motivated and results-driven, with a proactive approach to problem-solving.
• Ability to work effectively in a fast-paced, dynamic environment.

Key Performance Indicators (KPIs)

• Achievement of individual and team revenue goals.
• Growth in market share and account penetration.
• Client retention and satisfaction levels.
• Timeliness and quality of sales reporting and strategic recommendations.

Work Environment

• Office-based with occasional travel for client meetings, industry events, and property visits.
• Flexible schedule, including evenings or weekends, based on business needs.

Who are we looking for?

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success.

Join Our Team and Passionately Serve Our Guests!

At Shamin Hotels, we're not just in the hospitality business; we're in the business of creating unforgettable experiences for our guests. As a family-owned and operated company based in Central Virginia, we take pride in providing exceptional service and fostering a welcoming atmosphere for travelers from near and far. If you're someone who thrives on positive interactions and is passionate about making every guest feel valued and appreciated, we want you on our team!

Why Should You Work for Shamin Hotels?

Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!

Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels.

Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition.

About Us:

In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states.

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.