Job Details

The Employment Services unit is responsible for case management of the Supplemental Nutrition Assistance Program, Employment and Training ( SNAP E&T) and the Virginia Initiative for Education and Work program ( VIEW ). Both of these programs plays a vital role in the delivery of high quality human services that assist participants to achieve self-sufficiency, and overall well-being by providing a wide range of employment and training services.
Under general supervision, the Employment Services Worker I is responsible for providing professional employment counseling services, needs assessments, vocational evaluations, employment preparation, and training for Virginia Initiative for Education and Work program ( VIEW ) and Supplemental Nutrition Assistance Program Employment and Training ( SNAPET ) participants. Primary responsibilities includes;

• Case Management of VIEW / SNAP E&T caseload
• Conducts assessment interviews to determine employability and to identify employment barriers
• Prioritize needs and develops target dates for the completion of objective
• Administers and interprets assessment results to include re-assessments at prescribed intervals
• Assists with job search development, retention and career counseling
• Conducts presentations to groups and is involved in other public relations activities to promote the overall employment services program
• Serves as essential personnel during disasters.
• Performs other duties as assigned.

ESSENTIAL TASKS
The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary.

• Conducts assessments of client employability, and develops and implements employment plans.
• Coordinates and contracts with manpower/public agencies/community for appropriate services for clients and to promote available programs; coordinates, monitors, and evaluates service delivery.
• Assigns client to employment program activities, and monitors progress throughout program participation.
• Conducts group sessions to provide employment skills information and training; provides job counseling and resource matching and referrals.
• Performs case management, maintaining files through data entry, written narratives, and scheduling and sending of appointment letters, notices of sanction, and miscellaneous mail.
• Develops work sites and maintains contact with work site supervisors.
• Provides information to other agency staff to ensure compliance with program requirements; requests information on closed and sanctioned cases for payment reductions for savings to the program.
• Assists clients with placement into unsubsidized employment, providing supportive services when necessary.
• Maintains records for area of responsibility; compiles information/data and prepares periodic and special reports.
• Performs routine office tasks such as typing correspondence, data entry, filing, faxing, telephoning, and photocopying.
• Attends unit, staff, and team meetings to exchange information.

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks.

Required Qualifications
VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires any combination of education and experience equivalent to a bachelor's degree in sociology, psychology, social work, or a closely related field.

EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this class requires a minimum of six months of related experience.

SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record that is in compliance with City Driving Standards .

SPECIAL REQUIREMENTS : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Preferred Qualifications

• One or more years of case management experience working with Employment and Training (ET) or Virginia Initiative for Education and Work program ( VIEW ) program
• Employment services experience working in a public Social Services agency
• Establishes and monitors self-sufficiency goals through information and assessment of customer background.
• Monitors case reports/records in accordance with regulations. Explains the childcare program and makes assessments of customer needs.