Job Details

Massanutten Resort

Job Summary

The Bike Patroller treats injured or ill guests and employees at the Snow Sports area and bike park, provides transportation to the base area for those guests as needed, documents their actions, and monitors the slopes and bike trails for unsafe conditions and corrects those conditions.

Required

Outdoor Emergency Care certification

CPR/AED for the Professional Rescuer certification

ICS-100 certification

Must be at least 18

Good bedside manner and customer service skills

Strong attention to detail

Strong mountain bike and ski or snowboard skills

National Ski Patrol member

Preferred

EMS experience

Rope rescue experience

Typical Schedule

Days:

Varies, including weekends and holidays

Hours:

Varies, including evenings

Core Responsibilities

• Provide guests and employees with first aid and transportation off of the slopes and trails
• Open and close slopes and trails
• Monitor slopes and trails for changing conditions and address conditions as needed
• Enforce reckless skier/biker policy
• Document incidents involving injured or ill guests and employees and alert supervisor when additional documentation may be necessary
• Evacuate chairlifts as needed
• Other duties as assigned by management

Focus

Tasks and Duties

• Perform tasks as directed by supervisor
• Complete work assignments in a timely manner
• Receive constructive criticism and follow through with corrective actions
• Provide a high level of customer service to all guests
• Maintain certifications/licensure as required by position

For more information, contact Gabriel Diaz at 540-###-####.

Equal Opportunity Employer
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