Job Details

Job Summary:
As the Master Data Manager, you will be responsible for overseeing and managing all aspects of master data within company. You will play a critical role in ensuring the accuracy, integrity, and consistency of our master data, which includes product information, customer data, vendor details, MDM, and other relevant information.
Additionally, you will partner with our Global data warehouse team to build and sustain a North America business data repository for effective analytics and decision making.

Essential Functions and Responsibilities:
Master Data Management

• Oversee the creation, maintenance, and overall governance of Master Data for Products, Customers, and Suppliers. This data resides in the local ERP and Global MDM systems
• Lead a cross functional team of data owners in building and maintaining Master Data. The team includes members from Sales, Marketing, Finance, Supply Chain, Industrial, and others in the business.
• Maintain and improve strategies, policies, and procedures for Master Data Management. Establish and enforce data governance practices, including data access controls, data quality monitoring, and data cleansing activities.
• Ensure compliance with industry's best practices, data governance standards, and company Global standards.

• Manage the Master Data process from the data request to loading the data in the systems.
  • Manage the data collection processes with the data team. Provide training and support to ensure accurate and timely data entry.
  • Validate the data for accuracy and completeness.
  • Prepare and load the data into the local ERP and Global MDM systems. Ensure compliance with Global data quality standards and respond to exceptions.
  • Monitor the Master Data Management process for time and data standards
  • Find the root cause for any process flaws and resolve issues as needed.
• Maintain the Master Data Management score card to monitor change request status and quality

• Collaborate with business leaders and the Global data warehouse team to build data repositories for business analytics, metrics, and reporting.
• Gather and analyze data from multiple systems and sources. Identify the purpose and value to populate in the data warehouse and overall benefit to business analytics.

• Bachelor's degree in Information Management, Computer Science, Business Administration, or a related field.
• Proven experience (3+ years) in master data management, with a solid understanding of product data, customer data, and vendor management processes.
• Working knowledge of data governance principles, data quality management, and data lifecycle management.
• Proficiency in working with data management tools, ERP and Industrial business systems.
• Analytical mindset with excellent problem-solving skills, able to identify data issues and recommend solutions.
• Experience leading and managing a team, providing guidance and mentorship.
• Proficiency in SQL for data querying and manipulation.
• Strong analytical and problem-solving skills, with attention to detail.
• Knowledge of data warehousing concepts and data modeling techniques.
• Familiarity with ETL (Extract, Transform, Load) processes and tools.
• Strong project management skills, with the ability to prioritize and manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.