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Job Details

Attendant VVIP

  2025-12-12     Rivers Casino     Portsmouth,VA  
Description:

Job Summary:
Serves meals and prepares drinks for black card guests.
Available Shifts:
* Day shift: 11:00AM-7:00PM
Supervisory Responsibilities:
* None.
Duties/Responsibilities:
* Takes food orders, delivers food, and processes tickets in MICROS.
* Prepares both alcoholic and non-alcoholic drinks and serves.
* Remains up to date on drinks and garnishes.
* Operates the Micros system, ringing up all products, accepting payments, and issuing proper change.
* Keeps the work area clean.
* Maintains high sanitation standards in the bar, at the tables, and back-of-house.
* Remains up to date on all Departmental Policies and Procedures.
* Complies with all departmental rules, side work assignments, and departmental procedures.
* Performs all the Black Card room opening and closing duties including inventories.
* Performs all other duties specified or assigned.
Minimum Education and Experience Requirements:
* High School Diploma or equivalent.
* Basic computer knowledge is required.
* Prior bartending experience required.
Knowledge, Skills, and Abilities:
* Is always clean and neat, in proper uniform, including nametag, I. D. badge, and slip resistant shoes.
* Reports to work on time, signs and swipes in properly.
* Possesses complete knowledge of all procedures related to the job.
* Ensures that all guests are treated in a prompt, professional and courteous manner.
* Must possess outstanding interpersonal communications skills to effectively interface with Black card guests and other team members.
* Possesses ability to work under pressure.
* Prior experience is preferred as well as a proven track record demonstrating sound judgment.
* Must be able to understand Material Safety Data Sheets as required for the position.
* Ability to work flexible shifts and days of the week, including holidays.
* Ability to communicate with Team members and guests.
Certifications, Licenses, and/or Registrations:
* Gaming license/registration as required by jurisdiction(s).
Physical Requirements:
* Prolonged periods of standing on feet and walking.
* Must be able to lift up to 35 pounds at times.
* Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust.


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