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Job Details

Scheduling Coordinator II

  2025-12-12     Children's Hospital of the King's Daughters     Norfolk,VA  
Description:

Full-Time
301 Riverview Avenue
Administrative/Clerical
Days
17.8600 Through 26.7900
* GENERAL SUMMARY
* The Scheduling Coordinator II is responsible for coordinating overall service area schedules and activities. Serves as a patient liaison for scheduling of services. Reports to the Practice Manager/Supervisor.
* ESSENTIAL DUTIES AND RESPONSIBILITIES
* Serves as a patient liaison for scheduling of services.
* Responsible for accurate data collection, documentation, and data retrieval.
* Provides clerical, secretarial and project management functions for the service area.
* Interfaces and communicates with multiple departments.
* Performs billing procedures including verifying patient insurance, following up on referrals, checking authorizations, collecting co-payments, and verifying guarantor and proper collection steps.
* Performs other duties as assigned.
* LICENSES AND/OR CERTIFICATIONS
* None required.
* MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
* High school graduate or GED.
* Ability to relate well with the public.
* Ability to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.
* Ability to coordinate multiple schedules based on individual preferences and guidelines.
* Ability to utilize scheduling software and maintain updated schedules.
* Ability to sort and file materials correctly by alphabetical or numeric systems.
* Computer skills required and knowledge of medical terminology preferred.
* WORKING CONDITIONS
* Normal office environment with little exposure to excessive noise, dust, temperature and the like.
* PHYSICAL REQUIREMENTS
* Click here to view physical requirements.


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