Job Details

The Server position is responsible for enhancing the guest experience by recommending and serving food and beverages according to Legal Sea Foods' high-quality standards. The Server is one of the primary contacts that a guest has, interacts directly with guests to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. The Server must always maintain a friendly and attentive demeanor.
DUTIES & RESPONSIBILITIES:
* Greet guests warmly, take their food and beverage orders.
* Explain menu items, ingredients, and preparation methods to guests. Ask about allergies.
* Enter food and beverage orders into POS system accurately.
* Provide attentive and personalized service, anticipating guests' needs.
* Check on guests during their meals to ensure satisfaction and address requests/concerns.
* Refill drinks, clear plates, and reset tables.
* Assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area.
* Handle guest complaints or concerns professionally and bring issues to management when necessary.
* Present bills to guests and process payment transactions accurately and quickly.
* Participate in pre-shift meetings and training sessions as required.
* Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.