Job Details

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.As a Store Manager at AutoZone, you'll lead daily operations and inspire your team to deliver outstanding customer experiences in a high-energy retail environment. This role blends hands-on leadership, strategic sales growth, and operational excellence-empowering you to cultivate a culture of success, safety, and WOW! service for both employees and customers.* Leadership & Team Development* Recruit, supervise, schedule, train, and develop store personnel.* Assume responsibility for store operations and the commercial department in the absence of the Commercial Sales Manager.* Motivate employees to excel in their roles and enhance productivity.* Communication & Customer Engagement* Ensure clear and effective communication within the team.* Follow up on tasks and provide timely updates.* Address customer concerns professionally, turning complaints into compliments.* Operational Excellence & Safety Compliance* Conduct and review all opening and closing procedures.* Manage emergency situations and follow proper accident protocols.* Monitor and manage activities related to risk & safety management, ensuring a secure workplace with protective personal protective equipment (PPE) compliance.* Sales & Performance Metrics* Drive WOW! Customer Service, creating an outstanding shopping experience.* Maintain sales productivity, store appearance, and merchandising excellence.* Monitor cash flow, inventory, and security control to optimize profitability.* Analyze and reconcile Proft &Loss statements, tracking store performance.* Process & Team Collaboration* Delegate merchandising tasks efficiently, ensuring timely completion.* Provide performance feedback, conduct evaluations, and foster a culture of success.What we are looking for* Basic automotive parts knowledge.* Proven leadership experience with strong communication, decision-making, and sales-driving skills.* Demonstrates integrity, professionalism, and commitment to customer satisfaction* Thrives in fast-paced environments while driving operational excellence and team engagement.* Capable of fostering a positive work culture focused on development and results.* Proficient in managing, analyzing, and reconciling Profit & Loss statements* Ability to lift, load, and deliver merchandise with attention to safety and accuracy.* Flexibility to work evenings, weekends, and holidays as business needs arise.You'll Go The Extra Mile If You Have* Exceptional Communication: Strong people skills and effective communication in both Spanish and English.* Automotive Service Excellence (ASE) Certification preferred