Job Details

At OrthoVirginia, you're part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia's largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment.

With more than 159 physicians in over 35 locations-including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads-OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive.

Join us and become part of a trusted network committed to excellence in orthopedic care.

Position Summary

As a part of the orthopedic team, the Clinical Team Member will interact with patients and perform clinical, maintenance and administrative assignments.

Primary Functions & Responsibilities:

• Prepare exam rooms prior to patient arrival.
  
• Interview patients to obtain medical information and vital statistics.
  
• Record patient's medical history, height and weight.
  
• Patient education to include cast care, traction care and the use of orthopedic appliances.
  
• Input orders directed by physician (x-ray, physical therapy).
  
• Schedule appointments necessary to patient care (return appointments, post-ops, study follow-up etc.).
  
• Surgery scheduling to include coordination of preoperative H&P testing, therapy and pre/post-operative equipment.
  
• Assist with patient flow and give direct patient care as directed.
  
• Maintain clean and well-stocked treatment rooms, bracing rooms and clinical areas; ensure appropriate and timely disposal of Sharps and biohazard material.
  
• Respond to phone calls and triages appropriately and resolve issues accordingly the same day.
  

Knowledge, Skills & Abilities:

• Excellent customer service skills and patient focus
  
• Strong organizational and customer service skills
  
• Ability to thrive in a fast-paced environment
  

Position Requirements

• High school diploma or equivalent
  
• 2 years experience in a medical facility working as a medical assistant or heavy administration role Preferred
  
• CCMA, CMA, RMA or ROT Preferred
  
• Physical health sufficient to meet the ergonomic standards and demands of the position.
  

Physical Requirements:

• Sitting: Rarely
  
• Standing: Frequently
  
• Walking: Frequently
  
• Climbing: Rarely
  
• Bending/stooping: Frequently
  
• Kneeling/crouching: Frequently
  
• Reaching overhead: Rarley
  
• Using full range of motion: Frequently
  
• Lifting:
  
  • Light up to 20 lbs: Frequently
    
  • Medium 21-50 lbs: Rarely
    
  • Heavy 51 lbs+: Rarely
    
• Carrying objects: Frequently
  
• Pushing/pulling: Frequently
  
• Fine motor skills/dexterity: Frequently
  
• Visual acuity: Continuously
  
• Hearing ability: Continuously
  
• Speaking clearly: Continuously
  
• Working in confined spaces: Rarely
  
• Exposure to outdoor elements: Rarely
  
• Exposure to noise: Frequently
  
• Exposure to infectious materials/radiation: Rarely
  
• Use of personal protective equipment: Frequently
  
• Operating office equipment: computer, keyboard, mouse, copier, printer, fax, phone, headset: Continuously
  
• Operating vehicles, large equipment or machinery: Rarely
  
• Set-up and work in an ergonomic, distraction-free home office: None
  

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