Job Details

Job Summary:Responsible for seating the guests in a timely fashion, ensuring an even distribution of guests for each serve, answering the phone, greeting guests as they arrive or stop by with questions. Swing Shift: 7:00PM-3:00AM and Grave shift 10:00PM-6:00AMAvailable Shifts:* Swing Shift 7:00 PM - 3:00 AM* Grave Shift: 10:00 PM-6:00 AMSupervisory Responsibilities:* No Supervisory responsibilitiesDuties/Responsibilities:* Answers phones, the phone should not ring more than three times.* Greets all guests and bids guest farewells and thanks them for choosing Crossings Cafe.* Shows the guest, at a comfortable pace WITH them, to their table.* Gives a quality assurance, for example "Enjoy your dinner."* Introduces server when seating guest.* Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage: "Good morning, afternoon, or evening, thank you, ma'am or sir, may I?"* Informs the server of special requests, celebrations or time constraints, using approved methods.* Follows approved check transfer policy.* Performs opening and closing procedures as defined.* Provides the kitchen and management with a breakdown of large parties throughout the meal period as necessary.* Performs any mailing, posting, mailing list, and projects given them by the manager on duty as time permits.* Pays particular attention to all tables which will be seated, making sure that the table is properly set before seating.* Ensures that all menus and wine lists are in good shape, wiped and presentable to the guest. Posting daily floor plans.* Stocking supplies (i.e.: matches, business cards, toothpicks, etc.)* Adheres to proper sanitation procedures.* Maintains cleanliness, stocking, sale and appearance of retail items and restaurant entrance.* Ability to work flexible shifts and days of the week, including holidays.* All other duties as assignedMinimum Education and Experience Requirements:* High School diploma or equivalentKnowledge, Skills, and Abilities:* Excellent verbal communication skills.* Excellent interpersonal and communication skills and the ability to work effectively with all levels of the organization.* Demonstrates the ability to establish credibility and rapport with operating leaders.Certifications, Licenses, and/or Registrations:* Gaming license/registration as required by jurisdiction(s).* Ability to obtain a food handlers card.Physical Requirements:* Must be able to work while standing for hours at a time.* Must be able to lift up to 15 pounds at times.* Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust.