Job Details

Job Type

Full-time

Description

Looking for an exciting outdoor and hands-on career? Join 1-800-GOT-JUNK? in Virginia Beach as a Customer Experience Leader and Sales Specialist!

Company Overview: We are the world's largest junk removal company! Southwind, owners of 1-800-Got-Junk? is Committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations.

Position: Customer Experience Leader

Location: Chesapeake, VA - Proudly serving the greater Virginia Beach area

Pay Range: Starting at Up to $26/hr+ total compensation including (Base Hourly + Profit Share (Uncapped) + Tips!)

Objective: As a Customer Experience Leader, you'll play a vital role in delivering exceptional customer experiences and driving our sales efforts.

What We're Looking For:

• Sales Enthusiast: You love closing deals and delivering value beyond customers expectations.
• People Person: You bring personality, and top-tier customer service to every interaction.
• High-Energy: You're physically active and enjoy rolling up your sleeves to get the job done.
• Reliable & Driven: You show up, give your best, and help foster a strong team culture
• Clear Communicator: You're organized, solution-focused, and confident in your communication.

Responsibilities:

• Deliver Memorable Service: Leave customers impressed with your positive energy and professionalism.
• Operate Trucks with Care: Work alongside your crew to manage safe, efficient transport.
• Clear the Clutter: Remove items from residential and commercial spaces-repetitive heavy lifting involved.
• Promote Our Services: Represent the brand with confidence and provide honest, accurate estimates
• Prioritize Safety & Appearance: Follow safety protocols and take pride in looking sharp in uniform.
• Training: Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement.

Why Us?

At Southwind, we empower our team to lead with creativity and impact. Joining Southwind means being part of a company that values integrity, collaboration, and continuous improvement.

• Experience a fun, fast-paced workday filled with diverse tasks and challenges.
• Competitive compensation and performance-based bonuses
• Comprehensive benefits package, including health insurance and retirement plans.

This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.

Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer.

Requirements

• Age Requirement: Must be at least 21 years old. (Insurance Purposes)
• Driver's License: Valid standard driver's license required.
• Experience: Previous customer service, labor, or sales experience preferred.
• Physical Capability: Ability to lift up to 75+ lbs. repeatedly.
• Relevant Experience: Experience in delivery, warehouse, moving, or general labor is a plus.