Job Details

Smithfield Foods - - Responsibilities: Carrier & Sales Communication: Serve as the main point of contact between transportation carriers and field sales teams, relaying updates and resolving service issues promptly.; Real-Time Load Tracking: Use FourKites tracking software to monitor shipments and provide real-time status updates.; Service Issue Resolution: Notify Customer Service of existing or potential delivery issues, and work collaboratively to minimize disruptions.; Broker & Sales Updates: Keep sales representatives and brokers informed about any transportation-related challenges or delays.; Delivery Management: Enter and track delivery data, make decisions on missed appointments, and determine the next best steps for customer satisfaction.