Job Details

JBM Field Support Representative

JBM Field Support Representative (FSR) provides shipboard installation, integration, upgrade, test, and training of the US Navy's Sea Giraffe AMB, a medium range multi-mission surveillance radar. Position requires formerly trained US military operator and/or maintainer radar proficiency. Previous Government test support is desired but is not required. Selected individuals will be trained at the OEM facility. After the initial training period, FSRs will be expected to provide installation, upgrade, sustainment, and over-the-shoulder-training on ships in receipt of Radars. FSRs will be required to provide hands-on support for the radar systems primarily at Naval Bases within the Continental United States (i.e.: Norfolk, VA; Mobile, AL; Dahlgren, MD; San Diego, CA; etc.) and occasionally deployed afloat or at overseas locations. FSRs will provide support services at US military bases or other customer locations, and must be able to provide:

• Over-the-shoulder training of gaining Units in the operation of the radar and limited Operator maintenance
• Maintenance of the Radar system to ensure the required operational availability
• Supply chain operations in support of radar maintenance
• Collection and supply of all required data to support customer reporting requirements
• Reporting of any issues or concerns, and the collection of relevant lessons learned and technical capabilities/limitations

FSRs will be responsible for:

• Troubleshooting and repair of failed systems
• Inventory control
• Interaction with customers and users for system configuration management and tracking
• Spares management, stockage and storage
• Coordinate and acquisition of all required data to satisfy relevant military customer reporting requirements
• Respond to emergency requirements
• Assist other FSRs in the field as required
• Training of gaining customers
• Brief senior military personnel on product capabilities

Qualifications/Certifications:

• Experience operating or maintaining US Military radar systems such as: AN/TPQ-50, AN/TPQ-53, AN/TPQ36, or AN/TPQ37
• Experience in radar system integration, fielding, supportability and maintenance
• Knowledge and understanding of radar theory, radar design, field testing, and electro-mechanical maintenance analysis, including troubleshooting, fault isolation, repair/replace techniques, and documentation.
• Must be able to lift and/or move 50 pounds or more unassisted
• US Navy or Marine Corps radar experience a plus